AI-Assist is the answer to the growing demand for fast access to content. Many companies know the problem. A lot of content has been published over the years finding the right answer or article is difficult. Searching by keywords with a local search function has been the option until now, but this often misses the user's intent. AI can often interpret that intent well. Moreover, AI-Assist can be trained to optimise, update and even enrich or compare search results with external content.
On 11 June, the Ninjible team delivered a demo for the team at Tabs Inc, using their website as the content basis. Tabs helps European companies enter the US market. They advise and provide payroll, company registration and compliance services. The Tabs Inc website is rich in content but sometimes difficult to navigate due to the complexity of regulations and recent changes. AI-Assist offers a solution in that case.
AI-Assist starts as an ordinary search and answers with a piece of explanation based on local website content, whether or not enriched according to the underlying model with other (external data).
Links to existing relevant articles can be included in the displayed answer, and links to appointment or contact forms can also be shown. As a result, AI-Assist can also act as a lead generator.
Further benefits of AI-Assist:
- The model can be trained to ignore outdated information or update on the fly
- Questions and answers from AI-Assist users can be viewed and analysed
- Through enrichment with external sources, data and thus answers can be more easily kept up-to-date and relevant
That way, AI-assist is more than a chatbot but acts more as the first 'contact person' who can represent the firm's expertise and professionalism.
Would you also like a demo? Then get in touch with us. Within a day, we will do a demo based on one website URL that you can specify at the time of application.
